Standard reply from Co-op

Dear Mr Spinks

Thank you for contacting us regarding the article you have read recently in the press.

Please be assured that the decision not to serve Lance Corporal Walls, was a genuine mistake on the part of our two members of staff. We very much regret the upset this matter has caused and have apologised to him.     

I can confirm that we do not have a policy that states when wearing uniform, members of the armed forces should not be served alcohol.

I would like to thank you for taking the time to write and if I can provide you with any further assistance please do not hesitate to contact me directly.

Yours sincerely

 
Yvonne Hulmes
Customer Relations

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Dear Mr Joffe

Thank you for contacting us regarding the article you have read recently in the press.

Please be assured that the decision not to serve Lance Corporal Walls, was a genuine mistake on the part of our two members of staff. We very much regret the upset this matter has caused and have apologised to him.     

I can confirm that we do not have a policy that states when wearing uniform, members of the armed forces should not be served alcohol.

I would like to thank you for taking the time to write and if I can provide you with any further assistance please do not hesitate to contact me directly.

Yours sincerely
 
Yvonne Hulmes
Customer Relations